How Our Bouncy Castle Hire Process Works (From Booking to Collection)

This guide is for parents, schools, and event organisers planning a children’s party or community event who want fun without the faff. The biggest worry? Will it arrive on time, fit the space, and be safe for the kids? That uncertainty causes last-minute panic, especially when juggling guests, food, and entertainment. That’s where Bizi Bouncer steps in - with a clear, proven hire process built on 15+ years of local experience, safety-first setup, and reliable delivery across London and Essex.

Here’s exactly how it works - from the moment you book to the final collection.

Step 1: Booking & Planning (Ideally a Few Weeks Before)

How do you book a bouncy castle?

Most customers book online or by phone. Peak dates (summer weekends, school holidays) go fast, so earlier is always better.

What we’ll ask for:

• Event date and time

• Full address (including access notes - narrow drives matter in places)

• Indoor or outdoor setup

• Approximate space size (garden, hall, school playground)

• Any extras (slides, soft play, mascots, marquees)
  
  

Once confirmed, a deposit secures your date. Simple, transparent, no surprises.

Real talk: A lot of last-minute cancellations happen because someone guessed their garden size. If you’re unsure, we’ll talk it through - or even recommend a safer alternative.

Check out our range of Bouncy Castles to add fun, colour, and excitement to your next event.

Step 2: Safety, Insurance & Preparation (Behind the Scenes)

Before event day, we handle the stuff most people never see - but absolutely matters.

Is bouncy castle hire insured?

Yes. Reputable suppliers carry public liability insurance and follow industry safety standards.

Our prep includes:

• Equipment safety checks

• Cleanliness inspections (especially important for indoor venues)

• Route planning for timely delivery

• Confirming anchoring methods (pegs, weights, or indoor fixings)
  
  

If you ever want proof of insurance or safety documentation, just ask. A trustworthy company should never hesitate.

Step 3: Delivery & Setup (Event Morning)

What time do bouncy castles get delivered?

Typically between 8am and 12pm, depending on routes and location. We’ll confirm your window in advance.

How long does setup take?

Most bouncy castles take 10–20 minutes to fully set up.

What happens on arrival:

1. Quick site check (space, power access, surface)

2. Groundsheet laid down

3. Castle positioned and inflated

4. Secured safely with pegs or weights

5. Final safety check before use
   
   

You’ll pay any remaining balance before setup is completed, and we’ll run through basic safety guidance with you.

Check out our Soft Play options for a safe, colourful, and engaging setup that’s perfect for younger children

Step 4: During the Party (Your Only Job: Supervise)

Once it’s up, the fun begins

Do I need to supervise the bouncy castle?

Yes - adult supervision is essential. You’ll sign a hire agreement confirming this.

Key responsibilities during use:

• Keep the blower plugged in and running

• Limit numbers according to guidance

• Stop use in extreme weather

• Make sure shoes, food, and sharp objects stay off
  
  

Here’s the thing - most issues happen when supervision slips for “just a minute.” Staying alert keeps everyone safe and the party stress-free.

Step 5: Collection & Pack Down (End of Day)

What time do you collect the bouncy castle?

Collection is usually mid-afternoon to early evening (often 3pm–6pm), or at the time agreed when booking.

Collection process:

• Blower switched off

• Castle deflated and packed

• Quick visual equipment check

• Area left tidy

You don’t need to do anything - just make sure access is clear.

Check out our Indoor and Outdoor games to keep guests entertained no matter the venue or weather

Frequently Asked Questions (FAQs)

How much does it cost to hire a bouncy castle in the UK?

Prices vary by size, type, and location. Most standard hires range from £105–£175. Extras and longer hire times may affect pricing.

Can I transport a bouncy castle myself?

Not recommended. They’re heavy, bulky, and require proper anchoring knowledge. Professional delivery avoids damage and safety risks.

What if it rains?

Light rain is usually fine. High winds or severe weather? We’ll advise honestly - safety always comes first.

Why This Process Works (And Why It Matters)

A smooth bouncy castle hire isn’t about luck - it’s about clear planning, experience, and communication. Too many people have stories of late arrivals, unsafe setups, or suppliers who vanish after payment.

If this process feels like something you don’t want to manage yourself, that’s exactly the point. Bizi Bouncer handles it end-to-end, so your only focus is watching kids laugh instead of worrying about logistics.

Book your bouncy castle online or Call us at 020 8050 6399